Pullman Santiago El Bosque

Patrick a month ago

The views from the room was fantastic. The bed was very comfortable. The bathroom needs more lighting. The shower was slippery. Went to pool at 8:30 PM and it was closed. Typically, they close at 10.

Boyu Zhao 4 months ago

I stayed at Pullman Santiago El Bosque during my trip to Chile. The location is excellent and the breakfast is very good. Unfortunately, my experience with the service was disappointing and felt far from guest-oriented. I had just arrived from Beijing after nearly 36 hours of travel and was still suffering from jet lag. On my second evening, after returning exhausted from a full day of sightseeing, I found a note in my room informing me that I had to pack all of my belongings and move to another room due to hotel maintenance. While I understand that maintenance issues can occur, there was no assistance offered and very little consideration shown for the inconvenience caused to a tired international traveler. After moving, I discovered that the new room did not match my original reservation, as I had booked a king-bed room but was assigned a twin-bed room. I then chose to carry all of my luggage back to reception to request a correction. The next room I received had an electrical noise coming from the lighting fixture above the curtains, which continued even after the lights were turned off and made it difficult to rest. Once again, I had to return to reception with all of my be

Nirav Mamdani 7 months ago

Excellent place to stay in Santiago. Front desk staff accommodated us earlier than the check in time - and the room on 16th floor had a great views of the tallest building- Costanera center and the statue of Virgin Mary on the top of San Cristobal hill. Sunsets were amazing from the room itself. Breakfast buffet is very comprehensive- service at the breakfast by Nicolas was awesome. He always brought us made to order omelets and avocado toast nice, quick and warm. Housekeeping was also excellent.